Quality policy
Quality is the foundation of our company’s operations: it is integral to our everyday processes and the way we all work. We manage our operations on the principle of continuous improvement, in accordance with the requirements of ISO 9001:2015 and the policies and targets set by our senior management. We monitor and comply with the laws and regulations governing our business, as well as customer requirements.
Jaakkoo-Taara Oy’s quality policy is guided by the following management principles and practices:
- Customer satisfaction: We build mutually beneficial relationships with our customers, ensuring their long-term success by understanding their needs and requirements.
- Commitment to quality, costs, and timetables: We stick to the agreement; we endeavour to keep our promises on quality, costs, and timelines. We supply products and services that meet our customers’ expectations.
- Continuous quality improvement: We are committed to constant improvement through efficient business processes, well-defined metrics, best practices, and customer feedback. We comply with ISO 9001:2015 and ISO 14001:2015, as well as the quality criteria of the pharmaceutical and food industries.
- A reliable supplier: We operate according to clear principles and are a trustworthy supplier. The reliability of our products and operations is based on our expertise and experience, as well as on the quality of our raw materials. We guarantee our customers a high-quality, comprehensive, and reliable product and service concept by selecting partners that are reliable and diverse.
Jaakkoo-Taara Oy’s quality policy supports the organisation’s purpose, operating environment, and strategy. It serves as the basis for setting quality targets and includes a commitment to meeting requirements and to the continuous improvement of the quality management system.